Nielsen Norman Group Reports & Books

NN/g UX research reports include thousands of actionable, illustrated user experience guidelines for creating and improving your web, mobile, and intranet sites. Find research reports containing guidelines, best practices, case studies, and methodologies about these critical aspects of user experience design. https://www.nngroup.com/reports/

Improving Your Website Usability Tests | Smashing UX Design

Improving Your Website Usability Tests | Smashing UX Design In one of the first usability tests I ever did, I met a lovely old lady who could not use a mouse. She kept lifting it in the air and pointing at the screen, speaking words of encouragement to the cursor. At the end of the […]

The State Of E-Commerce Checkout Design 2012 | Smashing UX Design

The State Of E-Commerce Checkout Design 2012 | Smashing UX Design A year ago we published an article on 11 fundamental guidelines for e-commerce checkout design here at Smashing Magazine. The guidelines presented were based on the 63 findings of a larger E-Commerce Checkout Usability research study we conducted in 2011 focusing strictly on the checkout user […]